| A、Enrollment and management
With holding the principle of "service first
and members' benefits uppermost", our club carries out
the enrollment mechanism of "one card for one vehicle", and
the members can enjoy our one-year free services from the
day purchasing the card.
B、 Classification and charges of the member-card
1、￥240.00
for general member card
2、￥480.00 for special member card
3、￥880.00 for VIP card
4、￥1,300.00 for one-star level
VIP card
5、￥2,600.00 for two-star level
VIP card
6、￥5,180.00 for three-star
level VIP card
C、 Service Terms
Dial our service hotline---87046497, 82974115,
86691011 when you need our services and we will meet your
demands after you showing your membership identity.
1、 Group vehicle
trusteeship
We provide the trusteeship vehicles with all
the necessary services like insurance, claim, vehicle inspection,
certificate examination, aid, repair, beauty and deal with
the traffic accidents.
work rules：
(1) Our insurance broker (expert) will draft the scientific
and reasonable insurance plan for the vehicles and responsible
to the clients, choosing the suitable insurance company, most
priorable accept-insurance terms with reasonable price, and offer comprehensive risk management services as well.
(2) Free to transact all kinds of procedures and deputize
to pay dues for the trusteeship vehicles.
(3) Transact the insurance claim and provide high quality
compensation services.
(4) Design the daily maintenance plan, and our repair center
will provide services such as repair, maintenance, beauty and
so on with a preferential price.
(5) Provide 24 hours urgent aid service.
(6) Assist to deal with the traffic accident.
(7) Special person are designated to charge in the daily management
and report the trusteeship situations termly.
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2、 Vehicle insurance
When you want to insure for your vehicle, come to our
club, or choose door-to-door service by informing us
on phone in advance.
work rules：
(1) To improve the work efficiency, please take a good consideration
before insuring to confirm that the insurance plan is in line
with your benefits.
(2) You have the right to complain to the club to get a satisfactory
result when your insurance profits are injured due to our
faults.
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3、 Assist to
deal with traffic accident
Inform the club in time if you unfortunately suffer
the accident. Our employees will actively assist to deal with
the matters concerned and the repair of the accident vehicle, which
can save time for you, enhance work efficiency and decrease
the loss.
work rules：
(1) Provide the consultation and instruction about the relative
laws, accident procedures and insurance duties.
(2) Assist to collect the relative files about the accident.
(3) Be commissioned to deal with the accident.
(4) Club repair center will provide the high-quality and high-efficiency
services for the accident vehicles to ensure the members can
drive it again in the shortest time.
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4、 High quality
claim service
Inform the claim department by phone when your
vehicles suffer the accidents and we will provide you the
claim services for the accident vehicles.
work rules：
(1) Instruct the collection and preparation for the claim
files, trying to handle it with less time and minimum loss.
(2) Strive for the maximum reasonable compensation by right
of our own predominance.
(3) We can pay the indemnity in advance for you if it is under
thousand RMB.(with complete procedures)
(4) Great amount indemnity should be cash in within 15 days.(with
complete procedures)
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5、 Free to transact
the vehicle inspection
Free
to provide the vehicle annual inspection services. Club members
only need to pay dues which collected by the Vehicle Administration
Office( according to the invoice of the VAO) without any other
extra service charges.
work rules：
(1) We have set up a membership database for reminding the
members one month earlier to prepare for the vehicle annual
inspection to avoid unwanted penalty.
(2) Provide door-to-door service by arranging our employee
to take your vehicle for annual inspection according to the
time and means you required.
(3) The members can complain to the club if unsatisfied with
our services or employees, and we ensure to give you a satisfactory
reply.
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6、 Free to transact
the driving-license annual examination
We will inform you in advance when your driving-license
needs to be examined, and also free to transact the annual
examination for you.
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7、 Free to transact
the vehicle registration and pay the dues
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8、 Free to provide
substitutive-vehicle
Our club can provide you a substitutive-vehicle
if you can't drive your own vehicle, and the members only need
to pay the practical charges for fuel, pass-by toll and parking
toll.
work rules：
(1) Provide the substitutive vehicle during our club in charge
of the vehicle annual inspection.
(2) Provide the substitutive-vehicle when members' vehicles
are repairing or maintaining in our repair center.
(3) The members enjoy different substitutive-vehicle services
according to their different qualification levels.
(4) Count as the rent price if using the substitutive-vehicle
over the stipulated date.
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9、 Free to provide
driving-replacement services
When you can't drive due to the reasons of
business, drinking, illness, traffic accident and so on, inform
us by phone and we will get to the
spot as soon as possible and provide you the replaced driving
and parking services.
work rules：
(1) The star-level members and gold-card members are free
to enjoy this services.
(2) The general members and special members should pay 40
Yuan per hour for our services.(Less than one hour counts
as one hour.)
(3) The loss caused by operational accidents during the replaced
driving should be taken on by members themselves.
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10、 Free to
provide driving-accompany service
Our club will arrange driving teachers with abundant
experiences to accompany with the novices to overcome the
"scare period" of the driving.
work rules：
(1) The star-level members and gold-card members are free
to enjoy this services.
(2) The general members and special members should pay 150
Yuan per day for our services.
(3) The driving teachers can provide technical consultation
and driving instruction.
(4) The loss caused by members during driving-accompany should
be taken on by themselves.
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11、 Free to
deputize all kinds of certificates and procedures.
The members can entrust club to transact the
re-applying and transfer procedures due to the reasons of
certificates missing, transfer, or discard as useless. You only
need to pay the necessary dues(according to the valid invoice
of the director department) without any extra service charge.
work rules：
(1) Transact the entrust procedures in club.
(2) The overcritical requirements of the members may be refused.
(3) The members have the obligation to provide the relative
certificates and procedures to cooperate our work.
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12、 Deputize
to retake the detained certificates
We will deputize to retake
the detained certificates if you violate the traffic rules.
work rules：
(1) The members enjoy the different services according to
their different qualification levels.
(2) Help to protect the scores for the members as much as
possible in order to ensure the validity of the driving-license.
(3) Protect members' profits as much as possible, striving
to retake the certificates with the minimum penalty.
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13、 Free man-hour
for maintenance and light repair
The club repair center will provide high quality
services when your vehicles need maintenance or repair, the man-hour is free but need to pay for the materials.
work rules：
(1) Free for the grade-one maintenance.
(2) Free for accident diagnosis.
(3) The light repair is free of man-hour fee but need to pay
for materials.
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14、 Vehicle
repair and beauty
The repair center will provide all members with
timely and high-quality services by right of the topping equipments, technicians
and service quality.
work rules：
(1) The members enjoy the different preferential prices according
to their different qualification levels.
(2) The repair center can service for the vehicles of
high, medium, or low grade, and ensure the quality of the repair and fittings.
(3) 10 days maintenance for light-repair vehicles.
(4) Half a year maintenance for heavy-repair vehicles(15,000km).
(5) The main bearing materials are guaranteed for one month.
(6) The vehicle beauty department provides the following
services: decorating,
cleaning, waxing, polishing, etc.
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15、 24 hours
free urgent aid on the spot
Dial the aid hotline when your vehicle doesn't
work during driving and our experts will get to the spot soon
to provide you the urgent aid.
work rules：
(1) Our employees will get to the spot within 30 minutes.
(2) Free for light-repair on the spot.
(3) Free to send 3kl fuel.
(4) Free to change the spare wheel on the spot.
(5) Free for trailer aid.
(6) Free to trail the vehicle to the repair center if it can't
be repaired on the spot
(7) The members enjoy the different services according to
their different qualification levels.
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16、 Free to
provide information consultation
Our resources department will provide members
with all kinds of vehicle information and wait for the enquires
at anytime.
work rules：
(1) Provide the knowledge of vehicle insurance and claim.
(2) Provide the updated vehicles market.
(3) Introduce the operation and enrollment procedures of the
club.
(4) Provide the information about the services of booking
hotel and tickets for tour.
(5) Provide the knowledge for the vehicle tour and exploration.
(6) Recommend the famous driving school with senior teachers.
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D、 Service Commitments
(a) For general members
a) Within 2nd ringroad,24 hours free aid for trailing vehicles, two
times per year.
b) Free to transact the vehicle annual inspection, one time.
c) Free to transact the driving-license annual examination, one
time.
d) Free to deputize to pay the road-toll, two times.
e) Free to deputize to retake the detained certificates, two
times.
f) Free for grade-one maintenance, two times.
g) 10% discount for the man-hour charges for the normal vehicle
repair, maintenance, and beauty.
h) Deputize for transacting the insurance claim, one time per
year.
i) Free to provide all kinds of vehicle information consultation
service.
(b) For special members
a) Enjoy all the services provide for the general members.
b) Free to deputize to pay the road-toll, four times.
c) Within 3rd ringroad, 24 hours urgent aid with unlimited
trailing.
d) Free to deputize to retake the detained certificates, four
times.
e) Free for grade-one maintenance, four times.
f) Free of man-hour fee for the light-repair, four times.
g) 20% discount for the man-hour charges for the normal vehicle
repair, maintenance, and beauty.
h) Free to send 3kl fuel.
i) Free to provide the substitutive vehicle for one day( driving
as the stipulated terms).
j) Deputize to transact the insurance and claim( door-to-door
services).
(c) For gold card members
a) Enjoy all the services provide for the special members.
b) Free to use the substitutive-vehicle three times per year(driving
as the stipulated terms).
c) Free to provide the replaced driving service( illness or
after drinking).
d) Free to provide the driving-accompany service, three days.
e) Within circle-city highway,24 hours urgent aid with unlimited
trailing.
f) Assist to deal with the traffic accident.
g) Free to transact all kinds of vehicle procedures.
h) Free for grade-one maintenance.
i) Free of man-hour fee for light-repair.
j) Free for accident diagnosis.
(d) For one star-level VIP gold card
a) Enjoy all the services provide for the gold card members.
b) Free for vehicle maintenance and waxing, four times.
c) Wholly free for retaking the detained certificates, one
time per year.
(e) For two star-level VIP gold card
a) Enjoy all the services provide for the one star-level gold
card members.
b) Free for vehicle beauty, one time per year.
c) Free of man-hour fee for vehicle maintenance, four times
per year.
d) Wholly free for retaking the detained certificates, two time per year.
(f) For three star-level VIP gold
card
a) Enjoy all the services provide for the two star-level gold
card members.
b) Wholly free for retaking the detained certificates, three
time per year.
c) Free to provide the substitutive vehicle for ten days per
year( driving as the stipulated terms).
d) Enjoy the superfine management services charged by the
special personnel.
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